Starbucks to Pay $50 Million in Compensation
A jury in California has ruled that Starbucks must pay $50 million in damages to a delivery driver who suffered severe burns due to a poorly placed lid on hot beverages. The incident occurred in Los Angeles when Michael Garcia was picking up drinks at a drive-through, and one of them fell, causing severe burns.
The lawsuit, filed in the California Superior Court in 2020, accused Starbucks of negligence for failing to ensure the lid was properly secured. Garcia suffered burns, disfigurement, and debilitating nerve damage, as stated in the legal action.
How Did the Incident Happen?
Michael Garcia was picking up three drinks when the incident occurred. According to his attorney, Michael Parker, one of the beverages was not fully secured in the tray. When receiving the order, one of the cups fell, spilling the hot liquid on Garcia, resulting in significant physical and emotional harm.
What Were the Damages Suffered?
Garcia’s damages were extensive, including physical pain, mental anguish, loss of enjoyment of life, humiliation, inconvenience, sadness, disfigurement, physical disability, anxiety, and emotional distress. The jury’s decision was based on the Courtroom View Network’s recording of the verdict.
Will Starbucks Appeal the Decision?
Starbucks has announced its intention to appeal the decision. A company spokesperson stated that while they sympathize with Garcia, they disagree with the jury’s ruling and consider the awarded damages excessive. The company emphasized its commitment to the highest safety standards in its stores, including handling hot beverages.
Comparisons with Previous Cases
Garcia’s case brings to mind the famous lawsuit against McDonald’s in 1994 when Stella Liebeck suffered third-degree burns after spilling hot coffee on her lap. In that case, Liebeck was awarded nearly $3 million in damages, highlighting the importance of safety in handling hot beverages.
Amid these legal challenges, Starbucks continues to expand its network, with growth plans for 2025. The company seeks to balance expansion with maintaining high safety and quality standards in its operations.